Returns & Exchanges
At ShopWeldingSupplies.com, we stand behind our equipment and want to ensure you have the right tools for the job. If you are not completely satisfied with your purchase, you can return most new, unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original manufacturer packaging, including all manuals, accessories, and a copy of your RMA form.
- 3.Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our central distribution warehouse.
- 4.Receive Your Refund
Once our technicians inspect the returned gear to confirm its condition, your refund will be processed to your original payment method within 5-7 business days.
